November Intake: Effective Brief Contact

November Intake: Effective Brief Contact
Type: Online Short Course
Trainer: Anita Hoare and Bianca Lavorgna
Level: Introductory
Audience: Counsellors, psychologists, social workers, pastoral care, nurses, GPs, funeral sector
Length: 7 hours of education consisting of four pre-recorded modules and one Live Zoom Q&A 
Duration: Students will have one month to complete the 7 hours
Intake Start Date: Monday November 1st, 2021

Online Short Course Overview: Effective Brief Contact and Single Session Grief Support

Many community support and health care professionals may only have brief contact, or sometimes just a single session, with individuals experiencing grief or bereavement.
Research tells us that a large percentage of bereaved individuals will be able to live with their grief with minimal support from professionals. However, it is acknowledged that complications and difficulties may occur over time if the bereaved individual has not had timely access to sound, basic information about the nature of grief, and how to identify when to be concerned for the wellbeing of themselves and others.

Effective bereavement support can be offered or initiated via brief contact or a single session, without compromising the quality of the support given. This short course is aimed at community support staff and health care workers who have contact with bereaved and grieving individuals, even though their primary role may not be in the field of grief and bereavement. 

This short course will offer a simple framework and strategies that can be used to ensure effective bereavement support when only having brief contact with bereaved or grieving individuals.

Learning Modules: at the Conclusion of this Online Short Course, participants should be able to:

Explore the grief experience for individuals using contemporary grief and bereavement theories/models
Understand and deliver the basics of grief education by identifying common grief reactions, what to do and when to be concerned
Identify strategies and resources that assist people who are grieving and can be addressed briefly
Understand when to refer to specialist grief and bereavement services for ongoing support

Course Structure:

The structure of this online short course is self-paced learning.

Within the course, you will find four pre-recorded modules that go for roughly an hour each.
These are to be watched in your own time within the four week period.
The only set time which forms part of the course is the one-hour live Zoom Q&A in the last week of the course.
The timing of this will be provided upon course commencement.
More information including your login for LearnBook (online course platform) will be sent a few days prior to the course starting.
You will then have access to the platform, so you can make yourself familiar with it, ready for the modules to launch on the course commencement date.


Students will need to engage with each module and complete the learning opportunities along the way. Whilst no formal assessment is required to complete the course, students will be required to score an average of 80% or above in the multiple choice quizzes to receive a certificate of completion to claim the 10 OPD points offered by the ACA.
Trainer Bio - Anita Hoare

Anita has a Masters in Counselling and Human Services from La Trobe University, a Masters in Social Work from Federation University and a Graduate Certificate in Bereavement Counselling from the Australian Centre for Grief and Bereavement, with whom she currently works as a trainer and assessor. She is a Certified Bereavement Practitioner, a registered educator and clinical supervisor. She is training to be a supervisor for Lifeline. She has experience with individuals using face-to-face, telephone and Skype sessions. Amongst her areas of specialisation are grief and bereavement counselling with specific expertise in Complicated Grief Therapy (CGT). She trained in CGT with Dr M. Katherine Shear, at the Centre of Complicated Grief, Columbia University in New York. She was there for 3 months in 2016, which provided her with a unique learning experience and higher level of familiarity using this protocol. She is also trained in Dynamic Interpersonal Therapy, a 16-session protocol of anxiety and depression. This is an efficacious treatment widely practiced in the National Health Service in the United Kingdom. She is a member of the Australian Counselling Association (ACA), PACFA, AASW and the Loss and Grief Practitioners' Association.

Trainer Bio: Bianca Lavorgna

Bianca is a Bereavement Counsellor, Educator, Supervisor and Applied Suicide Intervention Skills Trainer with expertise in the development, delivery and coordination of support services and programs. Bianca comes with specialist knowledge and experience in working with companion animal loss, children and adolescents. She is the co-author of The Yellow Leaf, a children's book that aims to help families to understand that grief is not linear and that there is no perfect way to grieve. Bianca is passionate about providing bereavement support, advocacy and education within the community. She is currently completing her Doctor of Counselling through the University of Notre Dame and holds a Master's in Counselling and Psychotherapy from the Australian College of Applied Psychology with a Graduate Qualification in Bereavement Counselling from the Australian Centre for Grief and Bereavement.

Course Cost: an all inclusive cost of:

Members: $295
Non-Members: $345

Extensions and Intake Transfers

Extensions and Intake Transfers will not be granted to students that cannot complete their course before the conclusion date. If the course is not completed, students will forgo their registration fee in full.

Extensions beyond the course conclusion date will only be granted to those who can provide a medical certificate stating that they were medically unfit to complete the course.
Cancellation and Refund Policy: Participants must agree to this policy prior to commencing the course:

A refund may be given if:

 The student is enrolled in a course and the course is cancelled due to insufficient student numbers.
 The student advises the ACGB in writing that they are withdrawing from the course 14 days prior to course commencing.
 If a refund is requested less than 14 days before course commencement, a full refund, less a $50 administration fee will be paid.

No refund is available to a student who leaves the course before finishing it.
1/11/2021 - 28/11/2021

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